24/7 Infrastructure Ops Analyst - Monitoring & Incidents

A prominent service provider in Leeds is looking for an Infrastructure Operations Analyst to monitor internal systems and manage incidents. The ideal candidate will have a Bachelor's degree in Computer Science or equivalent, strong communication, and troubleshooting skills. This role requires working 12-hour shifts on a 4 on 4 off basis and involves handling IT incidents and ensuring customer satisfaction with timely resolutions. Competitive benefits and emphasis on employee wellbeing are provided.