1st Line Support Analyst

1st Line Support Analyst

Sheffield, 5x a week on site

£25,000 - £29,000 depending on experience

Brand new opportunity for a Helpdesk Analyst to work in a large systems and network support team in Sheffield.

I'm looking for someone with a flexible approach to assist in supporting hardware and software issues for a user base of 600 plus.

Candidates must be able to demonstrate a genuine enthusiasm for IT and a willingness to remain 100% hands-on in the on-site technology - we're looking for some who is happy to work closely with end-users on a variety of queries and challenges.

This is a traditional support role where you'd work on anything from desk-side support, regional teams support, and mobile device management.

To be considered for this assignment, you'll need to demonstrate strong technical skills with:

• Windows 10 and 11,
• Azure Active Directory
• MS Teams, SharePoint, Intune, Autopilot
• Office 365
• Network printer support

Desirable skills and experience:

• COINS

As this team is large organisation, you'll be working in a busy helpdesk environment, handling, recording, and resolving a wide range of support issues.

This is an on-site role, 5 days per week and will also include working 1 in 4 weekends.

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.