Zendesk Systems Lead for Customer Contact Tech

Job Search Place Limited is seeking a key systems specialist for their Customer Contact operation in Southampton. You will oversee the Zendesk platform, ensuring it meets the needs of our customers and teams while driving effective service delivery.

The ideal candidate has solid technical IT experience and strong problem-solving skills. You'll work closely with the Business Technical Manager to optimize the system's performance and act as the first point of contact for day-to-day operations.

In return, we offer a competitive salary, excellent training, and benefits including travel perks and a pension scheme.