Youth Engagement and Diversion Officer

Posted 18 hours 21 minutes ago by West Herts College

Permanent
Full Time
Other
Hertfordshire, Hemel Hempstead, United Kingdom, HP1 1
Job Description

Are you passionate about supporting young people and helping them thrive in education?

West Herts College Group is seeking a Group Youth Engagement and Diversion Officer to play a vital role in shaping the student experience.

As Group Youth Engagement and Diversion Officer, you will work closely with our 16-18-year-old students to ensure they feel safe, supported, and engaged throughout their time at college. You'll be a key figure in promoting positive behaviour, building trust, and helping students-especially those from disadvantaged backgrounds-stay on track and believe in their potential.

You will be based at our Hemel Campus with occasional travel to other campuses.

Key Responsibilities
  • Support the Group Head of Youth Engagement and Diversion in upholding behaviour expectations.
  • Build strong, trusting relationships with students to encourage open dialogue.
  • Inspire and motivate young people to remain engaged in education and develop resilience.
  • Assist in managing and de-escalating student incidents.
  • Liaise with external agencies including the police and local authorities.
  • Provide advice, guidance, and support to students on a range of issues.
  • Monitor and support vulnerable students at risk of disengagement.
  • Contribute to safeguarding efforts in line with Keeping Children Safe in Education.
What We're Looking For
  • A passionate individual with experience working with young people.
  • Strong communication and interpersonal skills.
  • Ability to remain calm and professional in challenging situations.
  • Knowledge of safeguarding practices and experience working with external agencies.
  • A commitment to equality, diversity, and inclusion.
Why Join Us?
  • Be part of a supportive and forward-thinking team.
  • Make a real difference in the lives of young people.
  • Access to professional development and training.
  • Work across vibrant campuses with a diverse student population.

The closing date for applications is Wednesday 23rd September 2026.

You'll have the full support of a dynamic team and opportunities to bring your ideas to the role. Training and development are at the heart of everything we do so you'll be encouraged to upskill.

We have a free on site gym at our Watford campus and you can access a wide range of discounts and benefits including a cycle to work scheme, free on-site parking, pension, generous holiday scheme, time off at Christmas and early finishes on a Friday.

If you have any questions or queries please contact a member of the Human Resources team who will be happy to help. WHC Group is positive about disabled people. If you need help applying for a role please contact us.