Wolff Area Manager - North

Key Responsibilities

• To provide support in the UK and to assist the growth of all Uzin Utz Tools Brands (Wolff and Pajarito) in your area.
• Demonstrate tools and machines to the flooring trade.
• Support customers with on site visits and provision of sound technical advice, confirming these recommendations in writing.
• Increasing business opportunities through various routes to market and identify new market or new product opportunities.
• Work alongside our distribution partners to support them with advice and training, identify product needs and trade days.
• Providing customers with new tool and machine information.
• Assisting customers with spare part enquiries.
• Assisting customers with warranty claims and liaising with Wolff, Germany and our service centres in the UK.
• Organising and conducting product training events with contractors, retailers and distributors.
• To maintain the CRM system database for existing customers and prospective customers as well as updating claims.
• Regular review of activity plans, performance and targets for the area covered.

Essential Criteria

• Experience in contract flooring management.
• Proven background in floor covering installation and subfloor preparation.
• Excellent communication and interpersonal skills.
• Motivated, reliable and results focused.
• Experience demonstrating tools and machines to the flooring trade.
• Experience organising and delivering product training to contractors, retailers and distributors.

Desirable Criteria

• Experience working alongside distribution partners (advising, training and organising trade days).
• Track record of identifying new market or product opportunities and developing routes to market.
• Familiarity with CRM system.
• Knowledge of the tool and machine market.

Values

• A passion for Innovation and Sustainability.
• To communicate clearly, act responsibly and sincerely. This creates the basis for reliable relationships.
• To take on challenges as an opportunity to learn and achieve something new. We are proud of, and driven by, the successes of our employees and customers.
• To act professionally and make decisions with care. Our uncomplicated cooperation makes us a preferred partner.
• A positive attitude towards teamwork and an appreciation for the contributions of others.

What we offer

• A role within a thriving and expanding company with a track record of success.
• Lifestyle Flexi Benefits programme.