Witness Care Officer

Level of Welsh language ability required? 2

Shortlisting Date 17 July 2026

Interview Date 24 July 2026

Closing Date 21/07/2026, 15:00

Job Advert Description

Would you like a career like no other? If so JoinUs

South Wales Police brings together thousands of people with the same aim - to keep South Wales safe.

We want to be the best at understanding and responding to our community's needs. To do this we need the very best candidates from a wide range of backgrounds to apply to become part of our policing family.

We are looking for someone to as a Witness Care Officer in our Witness Care Team . Could you be who we are looking for?

About the team/Department you will be joining:

We are a unique team supporting victims and witnesses through the court process

The team is based at Talbot Green Police Station

About the role and your key responsibilities:

To provide a single point of contact for victims and witnesses and undertake a needs assessment approach to victim and witness care

What skills and experience do we need you to bring to the role:

• To undertake general administrative duties
• Receive, respond and investigate enquiries from customers, including complex queries related to area of work
• Provide relevant information, on the phone, face-to-face and/or electronic based

The successful candidate must be willing to undergo vetting to RV Vetting.

Please note, if you are an internal candidate and subject to an ongoing PSD investigation, your appointment or placement in the role may be delayed pending an outcome. Whether the role is held open will be considered on a case-by-case basis.

As an equal opportunities' employer, we welcome applications from all suitably qualified persons. However, as Black, Asian and Minority Ethnic candidates are currently underrepresented within the Force, we would particularly welcome applications from ethnically diverse candidates.

To support the ambition of a diverse workforce, South Wales Police is able to offer a Guaranteed Interview Scheme (GIS). The GIS is available for people living with a disability or identifying as ethnically diverse.

If you are an applicant who is living with a disability or from an ethnically diverse background (Black, Asian and Minority Ethnic) and would like to be considered under the GIS, you must meet the essential minimum criteria for the role as outlined in the advert and role profile. You should take time to evidence that you meet each of the essential criteria in your application form and/or personal statement and CV.

There are numerous benefits to working for South Wales Police, from learning and development opportunities to schemes which aim to improve your lifestyle and wellbeing, as well as generous Local Government Pension Scheme / Police Pension Schemes, paid annual leave, flexible working and family friendly policies and many more.

For more information about the role, please contact Natalie Tipper ().

We embrace diversity and welcome applications from everyone.