Windows 11 3rd Line Network Engineer - 6 month FTC

Windows 11 3rd Line Network Engineer - 6 month FTC!

Salary: £46,168 - £52, 809 (annually)

Opportunity: 6 month Fixed Term Contract

Working Pattern: 3 days a week on-site,travel across East & West Midlands will be required

Hours: Full Time, 37.5 hours per week, shift patterns and will require on call work (inc. Bank Holidays).

Are you ready to take your networking skills to the next level? Our client, a leading organisation in the Public Sector, is seeking a passionate and skilled Windows 11 3rd Line Network Engineer to join their dynamic Digital team. This is an exciting opportunity to play a vital role in delivering top-notch IT and Telephony services across the East & West Midlands.

What You'll Do:

As a 3rd Line Network Engineer, you'll be at the forefront of maintaining and enhancing the organisation's IT network infrastructure. Your responsibilities will include:

• Providing ongoing support, maintenance, and development of network systems.
• Collaborating with vendors and partners to ensure optimal service availability.
• Leading the troubleshooting and resolution of complex technical issues.
• Designing and implementing network solutions for both existing installations and new sites.
• Monitoring network performance to maintain maximum efficiency.
• Collaborate with relevant stakeholders and engineering colleagues to finalise migration readiness plans, including hardware assessments and upgrade paths.
• Coordinate pilot testing and staged rollout of Windows 11 across the organisations estate, ensuring scalability and minimal service interruption.
• Attend all Windows 11 related project meetings and collaborate with project managers, the service providers and other technical leads.
• Develop and maintain a comprehensive migration checklist including backup procedures, deployment sequences, rollback protocols, and compliance checks.
• Ensure software and application compatibility through rigorous testing and vendor engagements.
• Design communication strategies and support documentation tailored to DHU staff, including FAQs, training guides, and update bulletins.
• Monitor post-migration device health and performance, leveraging analytics to inform ongoing optimization and support.
• Monitor and report migration progress per site or as requested, using documentation, dashboards and field input to track coverage, gaps, and performance impact.
• Capture feedback from call centre agents regarding usability, accessibility, and workflow alignment post-migration.

Key Responsibilities:

• Support the deployment of Routers, Switches, Firewalls, and VPNs.
• Conduct hardware and software upgrades, security configurations, and patching.
• Deliver 3rd line support to the Service Management team.
• Lead strategic infrastructure projects aligned with the organisation's digital strategy.

What You Bring:

Education & Qualifications:

• Networking qualifications (CCNA, CCNP, JNCIP) are essential.
• NVQ Level 3 or equivalent in IT or relevant experience.
• Full UK Driving License and access to a vehicle.

Skills & Abilities:

• Excellent communication skills to convey technical information clearly.
• Strong analytical thinking and problem-solving abilities.
• Proven experience in workload planning and delivering key targets.
• Willing and able to pass knowledge on and mentor other team members.
• Able to travel between sites in order to provide IT services, specifically ability to drive.
• A willingness to identify opportunities for service improvements and cost reductions.
• Able to overcome obstacles and constraints.
• Customer oriented, confident, reliable and approachable.
• Able to carry and lift basic PC equipment for installations.

Experience:

• Minimum of 3 years in network engineering.
• Experience with Windows 11.
• Proficient in configuring Juniper, Aruba devices, and Cisco Firewalls.
• Knowledge of IPv4 and IPv6 protocols, LAN, VLAN, DHCP, and DNS.
• Understanding of copper and fibre networking.
• Experience of planning and installing LAN/WAN networks.
• Experience configuring Juniper, Aruba devices and Cisco Firewalls.
• Good knowledge of: IPv4 and IPv6 routing protocols (internal and external), LAN, VLAN, EVPN, MPLS, VPLS, VXLAN, DHCP and DNS.
• Proven experience with L2 and L3 network tools, monitoring, and troubleshooting techniques on IPv4 and IPv6 networks.

Why Join?

Impactful Work: Be part of a team that provides critical IT services.

Collaborative Environment: Work alongside a dedicated team of IT professionals who are passionate about technology and innovation.

Career Growth: Opportunities for professional development and continued learning in a supportive atmosphere.

Ready to Make a Difference?

If you're excited about the prospect of enhancing IT services in the Public Sector and meet the qualifications outlined above, we want to hear from you!

Apply Now!

Embark on a rewarding career journey with us today!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.