Welfare Benefits Advisor Flexible Hours & Impact

Citizens Advice Sandwell & Walsall is hiring a Welfare Benefits Adviser to provide specialist guidance and advocacy on welfare benefits. The role includes helping clients navigate Universal Credit, housing and disability benefits, and handling benefit applications, reconsiderations, and appeals.

The postholder will travel across Sandwell and Walsall to meet clients in community venues, delivering high-quality, client-centred support that enhances financial resilience and access to