Welfare Benefits Advisor - Trainee Path

Citizens Advice BANES is seeking a Community Welfare Benefits Adviser in Bolton. This role involves providing welfare benefits advice to clients both face to face and over the phone. The successful candidate will help clients understand their entitlement to welfare benefits and assist with applications, showcasing excellent listening skills and attention to detail. Work hours will be from 9am to 6pm, contributing actively to service delivery. A trauma-informed approach is essential for this position.