Welcome Team Member

Hello Bath

Now recruiting for a Welcome Team Member at No. 15Bath by GuestHouse on Great Pulteney Street.

Think you can make guests feel as relaxed as a dip in the Roman Baths? Can you turn a weary traveller into a smiling guest faster than you can say "room with a view"?

Here at No. 15 Bath by GuestHouse, we're a small but stylish, family-run boutique hotel, and we're looking for a Welcome Team Member who knows how to turn arrivals into warm, memorable beginnings, much like a good Jane Austen novel.

What you'll be doing:

• Greeting travellers, spa-seekers, and history lovers with genuine charm.
• Checking in/out guests smoothly (no queuing stress, just calm waters).
• Offering local tips - whether it's the best independent café, a hidden Georgian gem, or the prettiest walk along the Avon.
• Keeping the lobby as welcoming and elegant as the city itself.

What we're looking for:

• A people-person with effortless warmth and a knack for conversation.
• Organised enough to juggle check-ins, emails, and questions like "which way to the Crescent?"
• Someone who can make guests feel part of Bath's story, not just visitors passing through.
• Hospitality experience helps, but personality is what truly counts.

If your aspiration is to work for a company that understands you and trusts your instincts when it comes to hospitality and you've been looking for this kind of role for a while. Guess what, we've been looking for you too!

What's in it for you!

• Work in a stylish, intimate hotel that feels more like a home than a group of hotels.
• Be part of a small, close-knit team where your ideas matter.
• Competitive pay, and plenty of guest-powered stories.
• An extra holiday day for your birthday.
• All breaks are paid.
• Our team have their own team room - with their own pantry full of food, to use whenever they like. Grab a snack! Plus, get a free meal on shift.
• You can stay/dine with your family and friends in any of our hotels/restaurants/spas at a great discount.

• The satisfaction of turning a city break into a cherished memory.

If you can say "welcome to Bath" with warmth, wit, and a touch of style, we'd love to meet you.