Welcome Host: Station Concierge for Customer Experience

Avanti West Coast is recruiting Welcome Hosts for Wigan and Warrington Stations as part of a Talent Bank. This role is open to current Avanti West Coast employees with various contracts.

You will welcome customers, assist with travel needs and contribute to a safe, positive journey across our network. You'll work with On Board and Station teams to deliver excellent service, communicate travel information clearly, and support customers during disruptions, upholding authenticity, integrity and