Welcome Experience Lead - Heritage Venues
Posted 8 days 20 hours ago by National Trust for Places of Historic Interest or Natural Beauty
The National Trust for Places of Historic Interest or Natural Beauty in Newcastle upon Tyne is seeking a Welcome Manager to oversee visitor experiences across several properties in the Wear & Coast portfolio. This role is vital for leading teams that provide outstanding service to all visitors.
You will manage day-to-day operations, inspire your team, and ensure a high standard of welcome at Crook Hall & Gardens, Souter Lighthouse, and Washington Old Hall. A flexible working schedule is required, and you will be responsible for performance targets and budget management.
The position offers a substantial pension scheme, discounts, and generous holiday allowances, making it a rewarding opportunity for the right candidate.