Weekend Collections Agent - Fines Guidance & Payment Plans

A leading debt collection agency is seeking a Weekend HMCTS Agent to work in their Stoke-on-Trent contact centre. In this part-time role, you will assist customers with unpaid court fines through inbound and outbound calls while providing professional guidance. Ideal candidates are confident communicators with a calm demeanor and a desire to help others. The position includes several employee benefits and requires commitment to work both Saturday and Sunday shifts.