Website Project Manager

We re looking for an experienced, proactive and detail-orientated Website Project Manager to scope and deliver the evolution of our two charity websites, moving each to a more responsive, user-friendly platform which delivers an outstanding supporter experience.

Sitting within the Marketing and Communications team, this role is pivotal to our digital transformation, ensuring our next generation websites align with our digital marketing strategy and ambitious growth plans.

A hands-on role, you ll need a combination of technical knowledge, people skills and expert project management to ensure our new websites meet our evolving aspirations and are delivered on time and within budget.

Key Responsibilities Include:

• Leading the end-to-end new website project vision lifecycle including scoping, planning, execution, testing and launch.

• Defining the project scope, objectives, goals, timelines and deliverables in collaboration with all stakeholders, using data and insight to inform decisions.

• Managing internal and external stakeholders, ensuring alignment of expectations between all cross-functional teams.

• Ensuring the website is compatible with all internal processes, requirements and systems (including Salesforce) and complies with GDPR, cookie policies and data protection regulations, accessibility standards and other applicable legislation.

• Tracking progress and managing risks and issues by developing mitigation plans and knowing when to escalate as necessary.

• Troubleshooting any issues before the site launches, ensuring all technical and performance issues are resolved.

• Overseeing the migration with continual testing and validation to ensure the website meets the required supporter UX, CRM integration and performance standards.

• Implementing SEO best practices, translating user research and analytics into actionable website improvements to boost visibility, traffic and enhanced search rankings.

• Reporting on project status to senior leaders and adjusting plans as needed.

• Managing the sites launch, delivering team training ensuring you re leaving behind a strong foundation on which we can continually evolve and improve engaging user journeys to increase conversion rates.

What We Offer:

• Flexible and hybrid working to support work-life balance

• Generous annual leave entitlement with additional leave for long service

• Enhanced sick pay

• Enhanced Maternity Pay

• Free flu jabs

• Cycle to work scheme

• Charity events throughout the year

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution

• Ongoing commitment to education and professional development

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.

If you think you have the qualities we re looking for and the desire to contribute, please download the Job Vacancy Pack and send us a CV and covering letter explaining how you meet the criteria for the role. Please make it clear why you d like to work with us.

The closing date for applications is Monday 9 June 2025. Interviews will be held in person on Monday 23 June at the charity s head office in Birmingham city centre.