Warranty and Parts Administrator

Experienced Warranty and Parts Administrator Needed for Reputable North Bristol Dealership Our client, is seeking a Warranty and Parts Administrator to join their dedicated team.

This role offers an excellent opportunity for experienced automotive professionals looking to progress within a reputable and customer-focused business.

• Competitive salary between £28,000 and £35,000 per annum, dependent on experience - 42.5-hour week, Monday to Friday, 8:00am-5:00pm - 22 days annual leave plus bank holidays
• Long-term career development within a reputable, family-run dealership

• Prepare and submit warranty claims to manufacturers for payment, ensuring all documentation aligns with manufacturer guidelines
• Check and clear weekly statements; query any overdue claims or discrepancies in payments
• Accurately prepare invoices and warranty claims following departmental standards
• Complete repair order documentation thoroughly and correctly
• Manage policy claims efficiently to ensure customer reimbursements are accurate
• Maintain control over returned displaced materials and reconcile warranty credits
• Administer warranty discrepancies promptly and accurately
• Identify and supply parts to workshop personnel for vehicle repairs
• Assist with parts stock control and audit processes
• Handle parts inquiries from trade and retail customers, providing excellent customer service

• Previous experience working with automotive parts or handling warranty claims is highly advantageous but not essential
• Strong automotive aftersales experience in a customer service or administrative role
• Excellent clerical and data entry skills with high attention to detail
• Organisational abilities to manage multiple tasks effectively
• Customer-focused approach with the ability to work collaboratively across departments
• Knowledge of Pinnacle dealer management system is beneficial but not essential
• UK driving licence with minimal points is essential

This is an excellent opportunity for a dedicated Warranty and Parts Administrator to develop their career within a thriving dealership.

If you possess the necessary skills and experience, we invite you to apply for this rewarding position.