Warranty Administrator

Type: Full-timeLength: PermanentSalary: £31,625 per annumDescriptionAre you detail-oriented, organised, and passionate about providing exceptional customer service?We're seeking a Warranty Administrator to join our dynamic team. This role is crucial in ensuring smooth operations and customer satisfaction by managing warranty claims efficiently and effectively. While knowledge or previous experience with the Kerridge/CDK/Keyloop systems would be advantageous, it is not essential. Inhouse and manfacturers will be provided.Responsibilities:Process warranty claims accurately and in a timely manner.Maintain comprehensive records of warranty claims, repairs, and customer information.Assist in the development and implementation of warranty policies and procedures.RequirementsPrevious experience in warranty administration, customer service, or related field preferred.Strong organizational and time-management skills with keen attention to detail.Excellent communication skills, both verbal and written.Proficiency in Microsoft Office Suite and ability to learn new software systems quickly.Ability to work independently as well as collaboratively in a team environment.Process warranty claims accurately and in a timely manner.Maintain comprehensive records of warranty claims, repairs, and customer information.Assist in the development and implementation of warranty policies and procedures.Hours: Monday - Friday 8.00am - 5.30pmBenefitsCompetitive salary commensurate with experience.Sickness benefit4 weeks holiday plus bank holidaysEmployee discountsContact Name: Claire Taylor