Ward Administrator

Ward Administrator Administration Hull and east riding Part-time Permanent 22.5 hours

Spire Hull and East riding Hospital is currently looking to recruit for an Administrator to work in the wards department on a Part time 22.5 hours and permanent basis. This is a fantastic opportunity to join a dynamic team and have a great impact.

As Ward Administrator, you will be responsible for providing administrative support to ensure the smooth running of the ward for patients, visitors and staff.

Duties & Responsibilities (not limited to)

• To greet and provide a customer focused, professional and effective service that exceeds expectations to all Patients, Consultants, and Visitors to the hospital.
• To deal with all telephone enquiries in an efficient and courteous manner.
• To inform insurance companies if extended length of stay is required.
• To keep insurance companies informed of emergency admissions.
• Report complaints or concerns to the Nurse in charge/shift leader.
• To be aware of discharge dates and times and ensure that the relevant departments, i.e. Reception and Catering are informed when patient is leaving.
• Appointments given on discharge for treatment room and follow up.
• Ensure that patient notes are up to date and in correct order and are taken to the appropriate place when a patient episode is complete. Ensure that all filing of results and other information is accurately filed in the patient's notes.

What do you need to have?

• Previous relevant experience in an administrative support role.
• Adept at handling various calls on a daily basis
• Excellent verbal and written communication skills
• Passion for customers
• Have a systematic and organised approach to work
• Maintain complete confidentiality, discretion and loyalty at all times

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

Benefits

• 35 days annual leave inclusive of bank holidays (Pro Rata)
• Employer and employee contributory pension with flexible retirement options
• 'Spire for you' reward platform - discount and cashback for over 1000 retailers
• Private medical insurance
• Life assurance
• Free DBS