Waiting List Assistant/Receptionist

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

An exciting opportunity has arisen for an individual to provide a key role in supporting the management of waiting lists and related matters throughout Community Paediatrics and to provide a receptionist role for patients, staff and visitors.

You should have proven experience working in a team, ideally in a healthcare setting, along with experience of Trakcare booking and managing waiting lists. Knowledge of NHS Tayside Access Policy and Waiting Times Guidance would be advantageous.

High levels of concentration are required in this challenging but rewarding role and requires the ability to manage own workload with a degree of autonomy, forward plan and problem solve when required.

The successful candidate should have excellent communication skills.

Hours of Work: 36.00 hours Monday-Friday

You will be required to achieve the mandatory Induction Standards for Healthcare Support Workers in Scotland and to comply with the Code of Conduct throughout your employment.

Informal enquiries to: Caroline McAuley, Tel: ext. 40091 or Email

Short-listed applicants will be contacted by email. Please check your emails regularly, including your junk/spam folder.