Waiter/Waitress

A Rockwater waiter/waitress is a proactive, cheerful team player, passionate about the hospitality industry.

• Develop a deep understanding of our menu, beverages, and service standards to provide knowledgeable assistance to guests.
• Learn the Rockwater 'waves' of service and apply these service standards to each guest.
• Ensure accurate and timely delivery of dishes to the guests' tables, maintaining the highest level of order accuracy.
• Uphold impeccable cleanliness and organisation in all assigned areas, contributing to a welcoming and efficient dining environment.
• Assist in the opening, operation, and closing procedures, consistently meeting our stringent standards.
• Prioritise safety at all times, both for yourself and others, promptly addressing any potential hazards or concerns in the restaurant and following strict allergen procedures.
• Work closely with all staff members to foster strong customer relationships and cultivate loyal regular guests.
• Be open to fulfilling any reasonable requests from management, demonstrating flexibility and a willingness to contribute to the team's success.
• Proactively promote and upsell menu items, offering suggestions to guests to enhance the guest experience.

The Ideal Candidate

• At least 1 year experience as a waiter in a high volume venue.

Benefits and Rewards

• Wagestream - Access your pay early
• Incredible tips - Approximately £2 £3 per hour on top of your basic pay (Based on last 3 months)
• Employee referral scheme
• Health assured - Employee assistance programme
• 25% off your food bill up to 4 people
• Free staff meals on shift
• Free uniform