VP, UX Research & Strategy - Shape the North Star

Citigroup Inc. is seeking a UX / Product Research & Strategy Lead to steer the strategic direction of user experience, owning the research programme that underpins product vision. You'll translate insights into a clear experience strategy and collaborate with senior stakeholders to shape product roadmaps.

You'll define and lead the experience north star, guiding research methods, governance, and cross-functional workshops to drive user-centred outcomes and measurable impact.