Voids Management

Overview

An opportunity has arisen for a Voids Management Lead to support the delivery of void property management within a housing service. This role will focus on ensuring vacant properties are inspected, repaired and returned to use efficiently, supporting housing availability and operational performance.

Responsibilities

• Manage the voids process from property vacation through inspection, repair and re-let.
• Arrange and review property inspections and prepare specifications for required works.
• Oversee contractors delivering void repairs, ensuring works are completed to agreed standards, cost and timescales.
• Monitor void turnaround performance and address delays or operational issues.
• Liaise with housing, allocations, repairs and asset teams to coordinate property readiness.
• Ensure compliance with health and safety, statutory requirements and internal procedures.
• Maintain accurate records on housing management and asset systems.
• Support performance reporting and service improvement activity.

Qualifications

• Experience managing voids within a local authority or housing provider.
• Knowledge of housing repairs, void standards and property inspections.
• Experience managing contractors and monitoring performance.
• Understanding of housing management processes and compliance requirements.
• Ability to manage multiple properties and meet service timescales.
• Experience using housing management or asset systems.