Voice Solutions Architect for Enterprise Telephony & AI

Decagon is seeking a Solutions Architect - Voice, a technical hire who will define how enterprises deploy Decagon's AI agents into live voice and contact center environments. This role sits at the intersection of pre-sales engineering, telephony architecture, and enterprise contact center strategy.

You will act as a trusted advisor to enterprise prospects and customers, guiding them through complex, ambiguous voice deployment conversations-from SIP trunking and call routing to media handling and