Voice Solutions Architect - Enterprise Telephony & AI

Decagon is seeking a Solutions Architect - Voice to define how enterprises deploy Decagon's AI voice agents into live contact centers. This senior technical role sits at the intersection of pre-sales engineering, telephony architecture, and enterprise strategy, guiding customers through SIP trunking, call routing, media handling, and real-time transcription.

You will shape best practices for voice deployment, collaborate with Sales, Product, and Engineering, and establish credibility with