Voice Design Engineer (Cloud, API, Integration) - Sheffield and Remote - 6 Months+

Voice Design Engineer (Cloud, API, Integration) - Sheffield and Remote - 6 months+

Blue chip client is looking for a Voice Design Engineer

Role is based 3 days per week onsite in Sheffield and 2 days per week remote

Description
CONTRACTOR MUST BE ELIGIBLE FOR BPSS

MUST BE PAYE THROUGH UMBRELLA - INSIDE IR35

Role Description:

If you're looking to take an exciting new direction with your career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.
Our International Wealth and Personal Banking (iWPB) business supports millions of individuals, families, business owners, investors and entrepreneurs worldwide. We provide products and services that include current accounts, credit cards, personal loans and mortgages, as well as savings, investments, insurance and wealth management. We also have specialised relationship managers who support customers with bespoke requirements, including high net worth and ultra-high-net-worth clients.

The client is on a journey to fully modernise its end-to-end technology estate. This will allow all iWPB brands to redefine its proposition to be truly customer centric and competitive in the market, whilst also becoming radically more efficient and resilient

To deliver this, a programme of work to replace the telephony estate is mobilising to initially focus on delivering a new proposition built on an end-to-end modern technology stack, delivering a world class colleague experience. This role will involve working with partners globally and across different global functions to deliver a consistent and efficient journey for our colleagues to enable the business vision.

We have an opening for a Design Engineer Specialist, which offers an exciting, challenging and visible opportunity to join the Voice team, working with agility and striving to achieve service excellence through all aspects of delivery.

The Engineer Design Specialist supports the development of an end-to-end solution to deliver to business outcomes, working closely with the design, engineering, propositions, and business teams. They are responsible for delivering in line with global patterns and strategies where appropriate and to align business requirements to technology solutions. They will provide consistent solution designs which will deliver expected Business Outcomes, satisfy all relevant regulatory requirements, and mitigate identified operational risks. Their primary stakeholders are Product Owners/Business, Technical Leads, Platform and Value Stream architects, and PODs.

They will be accountable for:
Product Evaluation
The Vendor experience technology space is crowded and rapidly evolving with many competing vendors, the business will need to be supported in selecting products that meet their needs and requirements
Risks and issues associated with vendor choices will need to be clearly articulated in terminology that can be consumed by the business, procurement and technology partners
Impacts on the existing enterprise environment will need to be assessed in order to support informed decisions.

Solution Design
Defining the detailed end to end design for products and features in a way that supports the execution of the iWPB technology strategy and Future State Architecture (FSA) roadmap, articulating and addressing associated architectural risks, issues and technical debt
Translating the requirements created by business analysts into the design for that solution, ensuring the products and services meet the customer needs and expected Business Outcomes
Engage with relevant Stakeholders, Platform and Enterprise Architects who inform solution design
Ensuring the design of the solutions are cost effective and maintained through the agile development life cycle, managing the flow of the backlog of design activities
Understanding the impacts of the solution on the existing enterprise architecture and proactively managing any risks or issues that may arise
Ensuring the Non-Functional Requirements are consistently defined and architected into the design

Communication
The client is a complex organisation with many external and internal stakeholders, communication is critical and must be adapted to the stakeholder group.

Risk Management
Effectively manage & escalate risks/issues, to ensure there are no surprises for the PM &/or stakeholder where appropriate

Governance
Ensuring the architecture undergoes appropriate level of assessment at the right stage throughout the agile process in line with the iWPB Governance process ensuring adherence to the Functional Instructional Manual
Production of relevant risk based architecture deliverables are completed in accordance with iWPB governance process and quality standards
Appropriate level of governance for any decisions when deviating from Reference Architectures, Strategies, Patterns or Policies
Peer review and solutions design decision making verification and traceability

Design Mindset
Collaborating with the Enterprise, Platform and Value Stream stakeholders to evolve the architectural strategy and roadmap; looking for opportunities to improve the current landscape/enterprise
Identify dependencies across multiple Platforms and Value & Sub-Value Streams; awareness of projects/strategies outside of the Value Stream
Developing and growing a skill set to design for cloud and for resilient, robust, secure, adaptable and flexible solution
Act as interface to other architectural groups both regional and at Group level

Leadership
Providing leadership with individual PODs or working with a number of PODs to ensure consistency of direction

Key Skills
Delivery experience
Strong analytical and problem solving skills
Technical expertise across Cloud Services, API and Integration, Telecoms, Digital domains
Capability to influence and champion new ideas and technical direction within the organization
Cloud certification or familiarisation with Cloud is beneficial (although support for certification will be supported within the role for the right candidate)
Ability to collaborate with the Business and Engineers to ensure solutions adhere to principles and direction set
Ability to breakdown non-functional requirements into Infrastructure and Security designs
Excellent Communication skills and the ability to adapt verbal and written communications to the appropriate audience to communicate at the right level
Responsible for significant architectural decisions and provide justification for decisions taken
Technical and business stakeholder management from developers to executive management
Good understanding of the Business Functional Domains (with at least one function end to end); Operations and Frontline activities
Awareness of Infrastructure Design and concepts
Awareness on Integration concepts, techniques and patterns.

Knowledge of:
o Data modelling and Data Architecture concepts
o APIs and Messaging infrastructure and standards
o Security concepts and design

Key Behaviours
Approachable manner and be a supportive team member with a collaborative attitude within a demanding, fun, fast paced Agile environment
Proactive
An abundance of drive, motivation, determination, dedication, resiliency, honesty and enthusiasm
Personal maturity and confidence to listen, reflect and adapt upon what others communicate to you
Excellent Stakeholder Management
Keen Learner; Demonstrates Continuous Improvement
Pragmatic
Flexibility and composed under pressure
Ownership
Capable of communicating based upon the target audience
Cultural awareness and sensitivity
Builds Networks

Please send CV for full details and immediate interviews. We are a preferred supplier to the client.