Voice & UC Centre Team Lead - 24x7 On-Call

Posted 3 days 9 hours ago by eir Ireland

Permanent

Full Time

Other

Dublin, Ireland

Job Description

eir Ireland is seeking a Team Lead - Voice and Contact Centre Services to guide the dedicated UC/CC team servicing a major Managed Service customer. You will drive delivery of stable, secure unified communications across the organisation and lead incident resolution with cross-functional peers.

Ideal candidates bring a minimum of five years in ICT/Telco, strong Cisco UC/UCCE experience, and proven leadership.