Visitor Services Assistant - Café and Shop
Posted 9 days 2 hours ago by We Manage Jobs(WMJobs)
Working within the Visitor Services team, this role mainly covers our busy café. Daily tasks will include preparing food and drink, serving customers, and promoting our offers, including our best selling cream teas. You will also set up indoor and outdoor café areas, open the museum for the day, maintain high standards of cleanliness, receive and check deliveries, and ensure all records are kept accurate and up to date.
Two shifts a month cover our gift shop and visitor welcome. You will engage visitors on the shop floor, actively recommending shop products.
The CandidateWe're looking for someone who has experience working in a customer service environment. This role is well suited to someone who is confident working within a team and independently, with a practical, flexible approach. You will enjoy speaking to customers and delivering excellent customer service. Good levels of numeracy and literacy are essential to this role.
Working PatternPart time, 15.5 hours per week, based on a 4 week rolling pattern.
Week 1 - Tues 12 3, Wed 10:30 3, Thurs 12 3, Fri 12 3, Sat 09:30 2
Week 2 - Tues 12 3, Wed 09:30 3, Thurs 12 3, Fri 12 3, Sat Off
Week 3 - Tues 12 3, Wed 10:30 3, Thurs 12 3, Fri 12 3, Sat 09:30 2
Week 4 - Tues 12 3, Wed 09:30 3, Thurs 12 3, Fri 12 3, Sat Off
The benefits we offer include agile working, a valuable part of the pay and reward package, generous annual leave entitlement plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.
Equal OpportunitiesWarwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See more.