VIP & Long-Stay Guest Relations Lead

A leading hotel chain is seeking a Guest Relations Manager to manage needs for VIP and long-stay Guests, ensuring an exceptional experience. Responsibilities include greeting Guests, responding to feedback, managing complaints, and maintaining high service levels. Candidates should possess strong customer service skills, leadership experience, and familiarity with OnQ Systems. Benefits include a competitive salary, meals on duty, travel discounts, and 28 days of holiday per year.