Video Contact Centre Agent - 24/7 Customer Support

South Western Railway seeks agents for a new 24/7 customer contact centre in Basingstoke. You will resolve a broad range of enquiries using the latest information and video tech to deliver next generation service.

Working pattern is around 37 hours over 5 days, with early, late, and night shifts. The rewards include £25,500 per annum plus £542 regional allowance, rising to £28,827 after six months plus the allowance. Excellent pension, free rail travel, and on site facilities are offered.