Venue Guest Experience Representative - Plymouth
Posted 25 days 9 hours ago by Poseidon Music Ltd
This is a UK-based position, and the successful applicant will be hired into WORLDS UK-based partner company, Poseidon.
All offers of employment with WORLDS are contingent upon clear results of a thorough background check.
Join the Beautifica Team - (On Site)Are you an energetic, tech savvy professional with outstanding communication and customer service skills? We're looking for responsible and outgoing individuals to represent WORLDS at our immersive, cinematic projection shows. This part time role requires reliability, strong leadership, and the ability to create a smooth and enjoyable guest experience.
About WORLDS ShowsWORLDS ️ produces fully immersive cinematic music and art projection shows for planetariums and giant screen theaters. Our mission is to relieve stress, evoke joy, and create a truly mesmerizing experience for our audiences.
What You'll Do- Event Setup & Breakdown: Set up and take down signage, check in tables, and merchandise displays, and charge devices.
- Guest Experience: Greet and check in guests, answer questions, and ensure a seamless audience experience.
- Event Oversight: Monitor the event flow and quickly resolve any on site issues.
- Communication & Reporting: Maintain timely communication with the Venue Operations team and venue staff, relay concerns, and provide feedback for improvement.
This is a part time, on site role with shifts primarily on evenings and weekends. Schedule varies by location and ticket sales, and may range from occasional shifts to multiple days per week.
Weekends from 3:30 pm 8:45 pm. Initial scheduled dates:
- 4/18/2026 Saturday
- 4/25/2026 Saturday
- 5/31/2026 Sunday
- 6/21/2026 Sunday
- 6/28/2026 Sunday
- 7/12/2026 Sunday
- 7/19/2026 Sunday
- 7/26/2026 Sunday
- 8/09/2026 Sunday
- 8/23/2026 Sunday
- 8/30/2026 Sunday
Additional dates will be assigned based on ticket sales and venue scheduling. Days and shift times may vary. Please apply ONLY if you are available for the schedule above.
LocationReal Ideas, Market Hall (Duke St, Devonport, Plymouth PL1 4PS)
Who You Are- A strong communicator who can confidently engage with guests and venue staff.
- Tech savvy and comfortable using iPhone apps, including WhatsApp.
- Reliable, punctual, and detail oriented with excellent judgment.
- A proactive problem solver who stays calm under pressure.
- A team player with leadership skills, able to direct on site venue staff when necessary.
Success in this role will be measured by your ability to deliver a smooth, engaging guest experience and uphold the high standards of WORLDS shows. You'll know you're thriving when:
- Guest Satisfaction: Audiences consistently report positive experiences and smooth check ins.
- Operational Accuracy: Setup, check in, and breakdown follow all company procedures, with no missed steps.
- Communication Quality: Timely, clear updates are shared with the Venue Operations team before, during, and after events.
- Reliability: You arrive on time, fully prepared, and consistently ready to represent the WORLDS brand with professionalism.
- Problem Solving: On site challenges are handled calmly, with quick and effective resolutions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.