Vehicle Damage Assessor

Vehicle Damage Assessor

As a Vehicle Damage Assessor, you'll play a key role in ensuring vehicles are costed accurately and efficiently, supporting smooth site operations and maintaining our reputation for high quality customer service.

Responsibilities

• Producing accurate estimates and invoices to meet repair timelines and partner SLAs
• Managing repair costs and ensuring profitability
• Supporting the site with assessments, total loss cases, and repair methodology reviews
• Ensuring all work complies with BS10125 standards
• Liaising with customers, insurers, and internal teams to deliver a seamless process
• Identifying and reporting any losses or issues that impact quality or margin

Qualifications

• Strong technical understanding of body & paint repair
• Proven experience in vehicle estimating
• Confident using Audatex, Glassmatix, and related systems
• Familiarity with E-scribe, Ezi Methods, and Glass's Evaluator
• Audatex Gold training or equivalent experience
• ATA accreditation (or willingness to achieve it)
• A team player with a can do attitude and a solutions focused approach
• Organised, methodical, and customer-service driven

Benefits

• Competitive Salary + Team Performance Bonus
• 28 days holiday (including bank holidays)
• Celebration Day - a paid day off for something personal to you
• Healthcare Cash Plan - including gym, wellbeing, and shopping discounts
• Car insurance discounts with LV
• Employee Engagement Budget - for team socials, meals out, and more
• Cycle to Work Scheme
• Pension scheme & Life Assurance
• Refer a Friend Scheme
• Equipment Purchase Scheme
• Access to Mental Health First Aiders
• Length of service awards
• Supportive management, regular training, and real career development opportunities

ABL 1 Touch are committed to growing and maintaining a diverse team and an inclusive work environment. Our goal is to develop inclusive work activities and projects that bring together people with different experiences and backgrounds. Through this we aim to make sure everyone can be at their best at work.

We're also committed to providing an accessible recruitment process. If you require reasonable adjustments at any stage of the recruitment process, please contact us at .