VAWG Housing Manager

Domestic Abuse Housing Manager

Location: Central and West London (Hybrid working arrangements available)

Contract: Full-time, Permanent

Salary: Competitive, dependent on experience

About the Role

Our client, a leading organisation in the women's sector, is seeking a skilled and experienced VAWG Manager to lead its dedicated domestic abuse and gender-based violence services across Central and West London. This is an exceptional opportunity to join a purpose-led team delivering trauma-informed, high-quality support to women experiencing violence and abuse.

As VAWG Manager, you will play a central role in ensuring that frontline services are consistently responsive, empowering, and safe. You will be responsible for managing a multidisciplinary team of professionals including IDVAs, caseworkers, and project staff-ensuring delivery is aligned with national quality standards and centred on the voices and needs of the women supported.

Key Responsibilities

Service and Team Leadership

• Lead, develop and support a diverse team of frontline practitioners, ensuring high performance and service continuity.
• Deliver supervision, annual appraisals, and day-to-day guidance to ensure wellbeing, motivation, and adherence to best practice.
• Create and maintain a collaborative, inclusive team culture that is values-led, trauma-informed, and grounded in safeguarding.

Performance and Quality Management

• Oversee all aspects of case management, including needs and risk assessments, safety planning, and advocacy.
• Monitor performance against key contractual outcomes and national frameworks such as Women's Aid and SafeLives Leading Lights.
• Take proactive steps to address under-performance and identify training and development needs within the team.
• Support the re-accreditation and continuous improvement of the service through internal reviews and evidence-based practice.

Service Development and Delivery

• Develop and implement operational systems, processes and tools to improve service delivery and impact.
• Contribute to budget planning, resource allocation and financial oversight alongside senior management.
• Identify service delivery gaps and work collaboratively to enhance provision and secure funding for new initiatives.

Partnerships and Stakeholder Engagement

• Act as the main operational contact for commissioners, subcontracted partners, and key agencies.
• Represent the service in multi-agency forums and strategic meetings to promote an integrated, system-wide approach to tackling VAWG.
• Strengthen referral pathways and institutional advocacy networks to ensure a joined-up response to women's needs.
• Champion the voices of survivors in all areas of development, consultation, and advocacy.

About You

Essential Knowledge and Experience:

• In-depth understanding of domestic abuse, VAWG, and the broader social, cultural, and legal context.
• Significant experience of managing frontline services within the women's sector or VAWG-related context.
• Sound knowledge of safeguarding legislation, MARAC processes, and risk management frameworks.
• Demonstrated success in managing dispersed or remote teams with strong supervisory and coaching capabilities.
• Proven ability to build multi-agency relationships and work collaboratively to influence system change.
• Experience in monitoring and evaluating services, including report writing, data analysis and contract compliance.

Skills and Attributes:

• Skilled communicator with the ability to engage effectively with professionals, staff, and service users alike.
• Strategic thinker with a solutions-focused mindset and excellent decision-making skills.
• Strong organisational and time management skills, able to prioritise competing demands and lead through change.
• Ability to develop and deliver training, systems and procedures to enhance service delivery.
• Committed to intersectional feminist principles and equality, diversity and inclusion.

Desirable:

• A relevant qualification in management, social work, law or a related field-or substantial equivalent experience.
• Experience of delivering presentations or workshops in professional or public settings.
• Experience in service accreditation, quality assurance frameworks, or specialist programme development.

To apply or for an informal discussion about the role, please contact