UX Writer

We're a London-based fintech on a mission to make ETF investing simple and accessible. Over 100,000 clients have trusted us with over £1.5 billion in assets - and we're just getting started. We've been featured by Forbes, MoneyWeek, and Finder, and we're growing fast with big ambitions.

We're looking for a UX Writer to join our Product Design team and shape how our platform communicates with users. You'll work at the intersection of product, design, compliance, and marketing - defining voice and tone, simplifying complex flows, and crafting a cohesive content experience across the app and beyond.

This is a high-impact, standalone role with full ownership of UX writing across the platform. You'll set content standards, contribute from the earliest design stages, and play a key role in building clarity and trust for our users.

• Define and evolve our tone of voice across product and marketing

• Create and maintain a glossary of terms and expressions

• Collaborate with Design, Compliance, Product, Marketing and Project teams throughout the process

• Craft copy for core journeys including onboarding, transfers, and pension/saving flows

• Help reduce support tickets volumes by improving in-product communication (product clarity, clarity of instructions)

• Support content across marketing channels: email, push, blog, in-app

• Contribute to our UX writing system and Brandbook guidelines

• Use language to improve clarity, conversion, and user confidence

• 2+ years of UX writing experience focused on complex product interfaces

• Proficient level of English (C1 level and above) - we are a UK-based fintech so we stick to the British standards - grammar, spelling, and cultural nuances matter a lot

• Experience in regulated industries (is a plus or will be beneficial) - ideally fintech or financial services

• Proactive mindset - you don't wait for instructions, you identify problems and bring solutions

• Ability to balance legal/compliance needs with clarity and usability (end-user experience)

• Strong communication and collaboration skills

• Comfortable working with Figma, familiar with components and copy tokens

• A portfolio showcasing real product and UX copy with clear rationale, strategic thinking, and examples of cross-functional collaboration throughout the content design process.

• Experience with e-commerce, fintech/finance/financial services, classifieds?, or other complex domains

• Experience with content automation or localisation tools

• Background in marketing or copy writing
  

We're a lean, fast-moving team that values clarity, initiative, and ownership. UX Writers are embedded in product teams - not an afterthought. We aim to build products that people trust.

• Impact from day one
  You'll shape how thousands of people interact with our product. From tone of voice to user flows - your impact will make a noticeable difference.

• Real contribution and growth
  We're building something meaningful, and you'll have the chance to grow with it. Your work won't be a layer - it will be core to how we deliver value.

• Competitive salary
  We offer a competitive salary paid in GBP. We conduct regular performance reviews and reward outstanding contributions.

• Supportive team of experts
  Work alongside experienced and collaborative teammates with profound fintech expertise - all committed to doing great work, together.

• Flexible setup
  Work remotely. Choose the schedule and environment that helps you do your best work. We care about outcomes, not where you sit.

• Intro call with Talent team

• Portfolio review and async or live writing task

• Technical Interview with Design team

• Final сall with the Leadership team
  
  

Straightforward and quick - 1-2 weeks in total.