UX Researcher: AI-Powered Enterprise Experiences

Posted 15 days 4 hours ago by Genesys Cloud Services, Inc.

Permanent

Full Time

Research Jobs

Not Specified, Ireland

Job Description

Genesys Cloud Services, Inc. is seeking a UX Researcher to lead end-to-end research across enterprise challenges, partnering with product, design, engineering and analytics teams.

You will conduct interviews, usability studies, and rapid tests to uncover customer insights and drive evidence-based decisions. Ideal candidates have 2-4 years of UX or product research experience, strong communication skills, and familiarity with tools like Dovetail, Figma, Jira, and Confluence.