Unity Customer Experience Advisor - Service & Impact

Unity Trust Bank in Birmingham is seeking a compassionate Unity Experience Advisor to join our Customer Service team, Unity Experience. You'll be the first point of contact, delivering purpose led service to organisations we support.

In this office-based role, you'll handle enquiries via phone and email, support account servicing, onboarding, payments and customer changes, and escalate complex issues when needed. We value a collaborative, inclusive team culture.