UK Senior Account Manager

Salary and Compensation: £60,000 + Stock Options

About Eolas

Accessing medical knowledge rapidly and easily at the point of care is still very difficult for healthcare professionals. Eolas Medical is transforming how critical medical knowledge is accessed at the point of care.

We have a vision where every healthcare professional can instantly access the context specific knowledge they need to deliver safe, effective care.

Designed and developed by doctors, the platform aggregates and indexes tens of thousands of items of medical content, enabling rapid and accurate decision making. It's currently being used by hundreds of thousands of healthcare professionals globally, over 85% of acute NHS hospitals, 40% of all doctors in Ireland and also used in world leading institutions in the US including Stanford Healthcare, Mass General and Boston Children's Hospital.

For Industry, clinician engagement is evolving. The healthcare landscape is increasingly challenging for frontline staff, who are often extremely time poor. We therefore need to ensure content is not only engaging, but relevant, concise and focused on supporting their specific challenges or knowledge gaps. With platforms like Eolas addressing deeper challenges in the clinician workflow and generating meaningful insights at a granular level, the opportunity for creating more targeted and personalised engagement is here.

We work with Agencies, Pharmaceutical and Medical Device companies to deliver personalised and targeted campaigns with live analytics, from promotional, non promotional and medical education across the entire product life cycle.

Why Join Eolas Medical

We're now hiring a Senior Account Manager to work alongside a team of doctors and engineers helping build, scale, deploy and implement the next generation of clinician engagement and insights for Industry.

This is not a traditional role.

• You will work with a small, mission driven group of clinician engineers
• You will join at a pivotal moment as we scale from a lean team to a global organisation
• Your work will directly influence how industry leverage the next wave of clinician insights and engagement through AI driven technology platforms

Role Overview

You will partner closely with internal teams, our agency partners and our industry clients to manage end to end campaigns on our platform, ensuring seamless delivery and exceptional client experience. This is an ideal role for a highly organised, driven, client focused professional with a strategic mindset and a passion for healthcare technology.

You are joining a fast paced, ambitious, market leading business which is scaling rapidly and looking to re define how we effectively engage with clinicians and generate meaningful insights that can guide and improve healthcare as a whole.

The role comes with high responsibility and accountability for your outputs. You will work closely with the CCO to scale an already successful process and aim to continually refine and improve over time.

Responsibilities

• Own and manage our campaigns across the full lifecycle, from planning, development and reporting, working closely with our clients and agency partners
• Tracking existing KPIs to ensure successful campaign engagement
• Build campaign analytics dashboards to share and communicate with the client
• Engage with our agency partners and clients directly throughout the project life cycle, across functions and senior stakeholders. You will be the point of contact for clients representing the business
• Collaborate with internal teams for product feedback
• Execute on project scoping and share strategic insight to support clients/agencies maximise the value from our platform that aligns to their strategic priorities and broader media plan.
• Coordinate with clients and agencies for creative assets and QA
• Build and nurture strong client relationships to support future business and drive growth

What we're looking for:

You must have a deep understanding of the UK healthcare landscape matched with a focus for customer satisfaction. You'll be leading by example and will play a leading role in shaping the business as we continue to scale.

• 4+ years' experience in Account management within Pharma/Agency/Clinician Platform environment
• Strong client service focus and ability to manage senior stakeholder relationships.
• Excellent organisation, communication, and presentation skills.
• Results driven, proactive, accountable and able to prioritise in a fast paced environment.
• Knowledge of healthcare/pharmaceutical marketing, and compliance landscape within the UK (ABPI Code of Conduct)
• Team player, strong work ethic, and high EQ individual
• Excels in an entrepreneurial environment with only moderate supervision.
• Experience in a startup environment (nice to have)