UK Expertise Centre Lead for BoxTop SaaS Support

Posted 39 minutes 51 seconds ago by The Descartes Systems Group Inc.

Permanent

Full Time

Other

Berkshire, Windsor, United Kingdom, SL4 1

Job Description

Descartes Systems Group Inc. seeks a senior support leader to head the UK Expertise Centre for BoxTop, our business-critical supply chain software.

You will build a high-performing, technically capable, and resilient support operation that delivers strong service, resolves complex issues, and evolves to meet customer and business needs. You will lead incident and problem management, coach a distributed team, coordinate with R&D, Product and Professional Services, and drive scalable, data-driven