UK Commercial Bank, Digital, Technology & Communications Relationship Associate

Role and Who We Are

The Digital, Technology & Communications ("DT&C") team within Citi's UK Commercial Bank ("CCB") is a fast growth, dynamic business with a vision to significantly scale up over the next five years and beyond. It provides coverage of internationally focused, mid market DT&C companies and disruptors. The sector includes clients in software, ecommerce, connectivity, media & entertainment and communications. We offer our clients the convenience of a global banking network, thought leadership and a broad suite of financial capabilities.

Responsibilities

• Build relationships with client network and operational teams, becoming a key contact for internal requests/problem escalation and resolution
• Provide day-to-day banking support to the bankers
• Act as primary point of contact for onboarding, work on customer due diligence / KYC for new to bank clients (as well as existing client base) and handle documentation related to client on boarding
• Lead global account opening and closing process - liaise with regional colleagues, internal department and obtain necessary approvals, deferrals, send notification to customer, etc
• Engage with product partners and Citi's global network to identify revenue opportunities and to position certain products with clients
• Support implementation process and help clients access Citi's global network, locating local coverage and product support across the globe
• Coordinate credit requests and approvals from Citi's global network
• Become familiar with Citi's credit policies and processes, ensure credit documentation is kept current and monitor usage of credit lines
• Foster a positive attitude amongst colleagues, clients and prospects
• Further develop banking and DT&C sector knowledge and share industry discovery with colleagues and clients
• Distribute Citi's client insight and banking event invitations to clients and prospects
• Apply good judgment, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets in compliance with applicable laws, rules, regulations, and Citi Policy
• Apply sound ethical judgment regarding personal behavior, conduct and business practices, and elevate issues with transparency

Qualifications

• Relevant experience helpful

Education

• Bachelors/University degree or equivalent experience

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi's EEO Policy Statement and the Know Your Rights poster.