TSYS Business Analyst

About the role

We're looking for a sharp, curious, and hands-on Technical Business Analyst to help us build great experiences across our cards and payments ecosystem. You'll be the bridge between business needs and technical solutions for all TS2-related deliverables - translating big ideas into robust, quality solutions. This role is perfect for someone who thrives on problem-solving, loves asking "why," and gets a kick out of making things work better.

What you'll do

• Work with stakeholders across product, tech, and ops to turn requirements into solutions using TS2 systems and ancillary products.


• Break down complex problems into clear user stories, process flows, and documentation.


• Partner with developers to bring solutions to life - from ideation to deployment.


• Help improve how we manage requirements, testing, and product delivery across teams.


• Participate in Agile ceremonies and contribute to backlog grooming and sprint planning.


• Assist with the creation and build of BAU TS2 configurations.

What you bring

• A vast experience of TS2 (Prime) platforms - especially around card processing, file formats, or integrations - or similar payment systems.


• Solid experience as a Business Analyst or Technical BA in fintech, payments, banking, or a fast-paced Tech environment.


• Strong analytical and problem-solving skills - you're comfortable working with data, logic, and systems.


• You know how to write user stories, map out workflows, and collaborate with cross-functional teams.


• Great communicator - you can work closely with developers, designers, product managers, and business users.


• Self-starter with a curious mindset - you love learning, questioning, and improving how things are done.

Nice to Have

• Hands-on with SQL or familiar with analysing large datasets.


• Exposure to compliance, fraud, collections, or loyalty systems in the card/payments space.


• Experience developing Excel VBA Macro, or knowledge of any coding languages (Python, html, xml, Json).


• Agile/Lean experience with tools like Jira, Confluence.