Triage & Holistic Caseworker - First-Contact Support

Reading Voluntary Action is seeking a Triage and Holistic Caseworker in Reading, UK. In this role, you will act as the first point of contact for clients seeking casework services. You'll provide advice, assess eligibility, and coordinate appointments while liaising with the casework team. Opportunities for training and development are provided to help you acquire IAA level 1 accreditation. We value a patient, sympathetic approach in delivering client-focused support.