Traveler Service Optimization Manager II

Expedia Group in the United Kingdom is seeking a Traveler Service Improvements Manager II to lead continuous-improvement initiatives across air traveler servicing, from problem discovery through solution design and measurement.

You will use data, traveler feedback, frontline insight, and service metrics to drive practical enhancements to processes, policies, tools, content, automation, and self-service experiences, partnering with cross-functional teams to deliver impactful changes that improve