Travel Money Concierge & Customer Advisor

Posted 8 days 13 hours ago by Travelex Central Services

Permanent
Part Time
Other
Cambridgeshire, Peterborough, United Kingdom, PE1 1
Job Description

Travelex Central Services is seeking a Customer Service Specialist to handle inbound calls, understand customer travel money needs, and tailor experiences accordingly. The role emphasizes accuracy with currency handling, excellent communication, and adherence to GDPR and regulatory standards.

You will support both customers and branches, acting as a travel money ambassador and offering guidance on Travelex products and services. Shifts are varied under a casual/zero hours pattern.