Transport & Customer Experience Advisor

Permanent
Full Time
Other
Suffolk, Ipswich, United Kingdom, IP1 1
Job Description

Specialist Passenger Solutions Limited in Ipswich is seeking a Customer Service Advisor to support the SZC workforce. You will coordinate transport solutions, guide parking applications, and brief inductees on rules, timetables, and sustainable travel options.

The role requires GCSEs in English and Maths, a valid UK driving licence, and strong customer service skills. You will handle queries, update travel information, and work with teams to resolve issues according to SPS standards.