Transport Administrator

As a Transport Administrator at HIVED's Redditch depot, you are a key operational support professional, ensuring the smooth, compliant, and efficient running of transport operations. Reporting to the Redditch Transport Manager, you will provide administrative oversight, monitor compliance, maintain accurate records, and support planning and fleet coordination. This role combines attention to detail with operational awareness to keep our fleet and drivers performing at their best.

Key Responsibilities

Compliance Support & Operational Oversight

• Maintain and update driver hours, ensuring adherence to the Working Time Directive and Drivers' Hours Regulations.
• Maintain records for DVSA audits, including vehicle documentation, collection paperwork, gate checks, and fleet damage audits.
• Complete weekly fleet damage audits and gate checks, reporting findings to the Transport Manager and assisting with corrective actions.
• Support upkeep of the Convey compliance dashboard, reviewing vehicle defects and approvals and ensuring timely resolution.
• Monitor VOR (Vehicle Off Road) vehicles, ensuring maintenance or repair bookings are scheduled promptly to minimise downtime.

Planning & Resource Management

• Validate transport plans to ensure staffing aligns with operational requirements.
• Support the end-to-end process for hiring new drivers, maintaining a resilient recruitment pipeline.
• Coordinate with the planning team to implement operational changes and resolve scheduling conflicts.
• Track and schedule Preventative Maintenance Inspections (PMIs) for the fleet, ensuring tractors and trailers are serviced on schedule.

Administrative Support & Reporting

• Prepare and maintain accurate operational and compliance reports for the Transport Manager.
• Support driver onboarding with administrative requirements, including induction paperwork and training records.
• Assist in arranging meetings with the Transport Manager for driver training, incident investigations, and compliance debriefs.

Requirements

• Strong understanding of O-Licence compliance and DVSA standards.
• Minimum 2 years' experience in transport, logistics, or operational administration.
• Highly organised, detail-oriented, problem-solving, and safety-conscious skills.
• Reliable, structured, proactive, and able to escalates risks appropriately.

Day in the Life

Morning 09:00 - 12:00: Compliance & Readiness

• Review operational flags, staffing updates, and driver hours.
• Process and maintain collection paperwork, compliance dashboards, and vehicle documentation.
• Complete weekly gate checks and fleet damage audits, flagging issues for action.
• Schedule upcoming PMIs and track maintenance bookings.

Midday 12:00 - 15:00: Administration & Planning

• Support transport planning and implement any on-the-day operational adjustments.
• Maintain driver records, training logs, and compliance documentation.
• Assist with incident reporting, infringement debriefs, and training administration.

Afternoon 15:00 - 18:00: Reporting & Recruitment

• Validate transport plans for upcoming days and ensure staffing coverage.
• Manage driver recruitment pipeline and support onboarding administration.
• Review fleet and driver metrics, escalating issues to the Transport Manager.
• Support continuous improvement initiatives in transport operations and compliance processes.

How we reward our team

• Dynamic working environment with a diverse and driven team
• Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role
• 25 days of holiday allowance plus public holidays
• 1 Birthday Day Off + 2 Tenure-Based Additional Days Off
• Subsidised Private Medical Insurance including dental, vision & mental health therapy
• Bi-annual performance reviews and tailored development plans
• Annual compensation review
• Team lunch provided once a week
• Quarterly team socials and annual sports day (HIVED Olympics)
• Enhanced maternity/paternity/adoption policy as day 1 right
• Community volunteer days
• Cycle to work scheme
• Dog friendly office and depots
• MacBook Air or Windows Laptop (depending on your preference)