Transition Manager

eir business is seeking a TransitionManager to lead and oversee critical transition initiatives across the business. In this high-impact role, you will be responsible for ensuring smooth transitions that align with our strategic objectives while optimally managing resources, timelines, and stakeholder communications.

The role supports business-critical services, ensuring high availability, compliance, and operational excellence. You will act as a point of contact while engaging with engineers, management, and customer stakeholders to agree transition timelines, activities and communications. You will initiate technical workshops between the customer and internal stakeholders and ensure alignment during the entire transition into service.

Strong organisational and documentation skills are essential.

Expectations From The Role:

Key Responsibilities:

• Develop and execute comprehensive transition plans that address project objectives, timelines, risks, and deliverables.
• Collaborate closely with cross functional teams to gather requirements, define project scope, and identify key stakeholders.
• Facilitate regular stakeholder meetings to track progress, manage expectations, and report on project status.
• Utilize project management methodologies to ensure projects remain on schedule & within scope.
• Identify potential risks and develop mitigation strategies to address any challenges that may arise during the transition process.
• Document lessons learned and best practices to improve future transition efforts and enhance operational efficiency.

Requirements For Successful Application:

Experience:

• 5+ years of experience in transition/program or project management, with a proven track record of managing complex transitions or migrations.
• Demonstrated experience in stakeholder management and effective communication skills.
• Strong problem solving skills with the ability to navigate customer requirements and drive projects to completion.
• Ability to work to deadlines and provide updates on any blockers impeding progress
• Understanding of change management methodologies and frameworks
• Ability to work within cross functional organisations covering a variety of services including managed helpdesk, infrastructure, networking and security as well as Professional Services.

Others:

Our purpose is to connect for a better Ireland.

Our ambition is to be the number one choice for telecommunications and technology solutions, delivering for our customers today and into the future.

Our new values and behaviours reflect both who we are and who we strive to become. They are the way that we bring our purpose to life in eir.

We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs.

If successful in the interview process, eir reserves the right to conduct appropriate suitability checks in relation to prospective employees including but not limited to reference checking and/or other searches using publicly available information.