Training Manager - Homecare

Job Title: Training Manager

Reports to: HR Manager Location: Dublin 16 Employment Type: Full-Time

Role Purpose

The Training Manager is responsible for the strategic development, implementation, and governance of all training and professional development programmes within the company.

The role ensures that all training delivered meets:

• HSE requirements
• HIQA standards (where applicable)
• Irish employment and health & safety legislation
• Best practice in learning and homecare service delivery

The Training Manager ensures employees are competent, confident, compliant, and supported to thrive in delivering safe, person centred homecare services.

Key Responsibilities Training Strategy & Governance

• Develop and implement the organisation's annual Training & Development Strategy.
• Ensure compliance with: HSE National Standards, HIQA Standards for Safer Better Healthcare (where applicable), Health Act 2007 (as amended), Safety, Health and Welfare at Work Act 2005, Children First Act 2015 (where relevant), Assisted Decision Making (Capacity) Act 2015.
• Create and maintain a robust training matrix for all employees.
• Ensure mandatory training compliance is monitored and reported monthly.
• Prepare training compliance reports for management and regulatory audits.

Mandatory & Core Training Oversight

• Ensure delivery, monitoring and quality assurance of: Safeguarding of Vulnerable Adults, Children First (where applicable), Infection Prevention & Control, Manual Handling & People Moving, Basic Life Support / CPR, Medication Management (where required), Fire Safety Awareness, GDPR & Data Protection, HSE Land / relevant national training platforms.
• Ensure all certifications remain valid and audit ready.

Induction & Onboarding

• Design and deliver comprehensive induction programmes for Healthcare Assistants, Care Coordinators, and Office & Support Employees.
• Ensure new hires meet competency standards before employment.
• Incorporate company values into all induction training.

Quality Assurance & Compliance

• Conduct regular training audits.
• Work with the Quality & Compliance team to address gaps.
• Ensure training documentation is inspection ready.
• Support preparation for HSE audits and HIQA inspections.
• Develop corrective action plans where training deficiencies are identified.

Employees Development & Career Pathways

• Develop career progression pathways for carers.
• Introduce CPD (Continuous Professional Development) initiatives.
• Partner with QQI accredited providers where appropriate.
• Promote leadership development programmes.
• Support succession planning initiatives.

Embedding Company Values Accountable

• Ensure compliance metrics are transparent and reported.
• Take ownership of training standards and outcomes.
• Ensure corrective actions are implemented promptly.

Authentic

• Deliver training that reflects real life homecare challenges.
• Promote ethical, respectful and honest care delivery.

Personal

• Promote person centred care principles.
• Tailor training to reflect client individuality and dignity.
• Support employees as individuals with unique learning needs.

Thrive

• Create a culture of continuous improvement.
• Encourage professional growth.
• Promote wellbeing, resilience, and retention strategies.

Leadership & Stakeholder Engagement

• Manage internal and external trainers.
• Liaise with HSE training bodies and regulatory stakeholders.
• Work collaboratively with HR, Operations and Quality teams.
• Contribute to strategic planning and service development.

Key Performance Indicators (KPIs)

• 100% compliance in mandatory training.
• Positive audit outcomes.
• Improved employee retention rates.
• Measurable improvement in competency assessments.