Training Hub Administrator

Job Summary

In this role, you will play a pivotal part in managing the shared inbox, handling enquiries, coordinating stakeholder communications, organising course bookings, training events, calendars and logistics, and supporting communication and engagement activities such as newsletters, website updates and central team communications.

Primary Responsibilities

• Coordinate all aspects of course bookings, training events, and related logistics, including venue arrangements, calendar management, and liaison with speakers and participants.
• Maintain up-to-date records, databases, registers, and SharePoint content, ensuring data accuracy and accessibility.
• Provide administrative support across all programmes, adapting to changing priorities as required.
• Prepare agendas, take minutes, and produce documentation for meetings, ensuring timely distribution and follow up on actions.

Person Specification

• Understanding of NHS regulatory frameworks and compliance requirements.
• Highly organised and detail oriented, able to manage multiple priorities and deliver programmes on time and to a high standard.
• Proven experience in managing shared inboxes, handling enquiries, and coordinating stakeholder communications.
• Ability to keep full, accurate and up to date records to a high standard.
• Experience preparing agendas, taking minutes, and producing documentation for meetings.
• Strong administrative skills, with the ability to provide support across multiple programmes.
• Basic understanding and knowledge in using MedTravie and Survey platforms.
• Ability to manage multiple projects and priorities effectively.
• Ability to prepare and produce concise yet insightful communications for dissemination across multiple stakeholders.
• Excellent communication skills, both written and verbal, with the ability to produce engaging content for newsletters, websites and central team communications.
• Skilled in building and maintaining relationships with stakeholders at all levels.
• Self motivated, energetic and enthusiastic, with an appetite to learn.
• Ability to work with data and informatics.
• Team working skills and can do attitude, including cross cover for colleagues if required.
• Proficient in Microsoft Office and digital collaboration tools.
• Flexible and adaptable to changing priorities in a fast paced environment.
• Experience of working in primary care or a healthcare training environment.