Training & Engagement Manager: Education (London & South East)
Posted 4 hours 13 minutes ago by Ygam
Job Description
Title
Training and Engagement Manager: Education (London and South East)
Reports to
Programme Lead: Education
Pay Grade
Programmes & Delivery
Salary Scale
P3e: £30,440 Plus London Weighting uplift (£2,940) where applicable
Contract Type
Permanent
Hours
Full-time, 37.5 hours per week
Location
Remote (Homeworking)
Main Role & Responsibilities
The post holder will be an active member of our programmes Team and will work across our portfolio of programmes.
They will be responsible for regional stakeholder engagement, developing relationships and promoting Ygam training in their region. They will recruit suitable delegates to workshops, working closely with the education and youth work sectors.
They will provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events.
The post holder will maintain excellent relationship with Ygam Stakeholders and beneficiaries, providing ongoing support to organisations, to help them implement Ygam resources.
Who are we looking for?
Ygam is seeking a proactive, adaptable, creative, resilient individual, who has the ability to work remotely, autonomously and as part of a team. They must have outstanding communication skills, be highly organised, and an excellent team player.
At Ygam, we are committed to safeguarding and protection of children and vulnerable people in our work. We will do everything possible to recruit only suitable people to work with children or vulnerable people.
Ygam is an equal opportunity employer. It is Ygam s approach that all employees have a working environment which promotes dignity and respect and where individual differences, and the contributions made are recognised and valued.
We welcome the unique contributions that you can bring and encourage people from underrepresented backgrounds to apply to join our team, including people with lived experience of gaming and gambling harms, people with disabilities, people from minority ethnic groups, LGBTQ+ people, neurodiverse people and armed force veterans.
Role Requirements
Duties will include but not be limited to:
Planning
Network and develop stakeholder relationships, leading the recruitment of delegates from schools, youth work providers and children s services onto Ygam training.
Develop Ygam s presence in London and the South East within the education and youth sector working closely with partner organisations.
Provide ongoing support to schools and youth organisations to help imbed Ygam materials within curriculum.
Develop stakeholder relationships and a strong pipeline of delegates to attend the workshops delivered by Ygam, ensuring workshops are well attended.
Identify and attend conferences, seminars, educational and organisational events to support our work.
Signpost organisations to the Parent Hub to increase parent awareness.
Work closely with Ygam colleagues to promote the wider programmes through your stakeholder engagement.
Work closely with The Programme Lead: Education, to develop objectives and review individual performance.
Delivery
Deliver the Ygam portfolio of workshops (online and face to face).
Provide high quality training to a range of professionals in line with Ygam s Quality Assurance processes.
Deliver workshops and training independently as well as through team teach approach.
Be responsive to delegates needs, answering questions and queries in a supportive manner.
Provide an excellent customer service to delegates.
Outcomes:
Ensure accuracy of data utilising the CRM system
Deliver and develop team teach opportunities to support teachers to implement Ygam resources.
Provide ongoing support to practitioners to implement the YGAM resources and materials.
Develop Case study opportunities to understand the impact of the Ygam resources.
Work with evaluators to measure impact and performance.
Learning and Development:
Self-identify any gaps in knowledge and any CPD to help you do your role effectively.
Ensure all relevant CPD is completed and up to date on platforms such as IHasco.
Attend support sessions with line manager (both remotely and in person).
Record performance in your monthly 1-1 s with your line manager.
Administration:
Send out joining instructions via our CRM system to delegates prior to workshops.
Record attendance and email delegates post workshop to gather feedback.
Ensure all records are maintained in accordance with GDPR/data protection legislation.
Person Specification
Essential:
A detailed understanding of education within England and the PSHE programme of study and RSE Curriculum and how to engage in this sector across all key stages.
Stakeholder engagement experience across Children s services
Outstanding verbal and written communication skills
Outstanding understanding of IT applications (MS Word, Excel & PowerPoint especially).
Experience of developing and delivering a sales pipeline and achieving KPI s.
Experience of driving projects to achieve agreed outcomes.
Ability to work in a highly organised manner with a keen eye for absolute detail.
Self-administrating experience.
Prior experience of working within education.
Prior experience of selling a product or service.
Employment rights to live and work in the UK.
Experience of working collectively as a team to meet targets.
Desirable:
Public speaking experience
Outstanding networking skills
Experience utilising CRM systems.
Willingness to travel where necessary for the role.
The successful applicant will be subject to reference checks, an Enhanced DBS check, and must have Employment rights to live and work in the UK. The applicant must also reside in London or the South East of England.