Training & Development Administrator

The Role

To effectivelyprovideadministrative support acrossthetraining and complianceteamfor the organisation. Thisrole plays a crucial part infacilitatingexcellent communication and information sharingacrossthe teamandwill provide full support tothe Senior Training & Compliance advisor,Trainingadvisor andacross the business. Working with the businessesto ensureaccuracyof training records and ensuring training courses are arranged in line with statutory requirements.

This role is open to individuals looking for either Full-Time or Part-Time opportunities.

Based in Stirling Head Office

Responsibilities

Planning and Reporting

• Responsible for administration of all training courses

• Support Training & Compliance Advisor to create reports utilising the Learning Management System

• Support the wider team gather data and relevant narrative in relation to the programmes and initiatives

Relationship Management

• Support key stakeholders across all business in the administration of training activity in their regions

• Liaising with business supports regarding scheduling of regional training venues

• Championing collaborative working and sharing of relevant information with wider HR teams

• Support the businesses with the implementation of new HR systems, SOPs and processes

Co-ordination and Administration

• Ensuring accurate records and details are captured on the Learning Management System.

• Support with sourcing cost effective Venue providers, College and Universities

• Accurately document certification from External training boards, committees and accrediting bodies

• Carry out weekly & daily administrative tasks within the Learning Management System

• Provides support across the wider HR team when required

Service and Communication

• Responsible for communications regarding the booking and organisation of all Training & Development courses including calendar invitations and course joining instructions

• Respond to incoming communications in accordance with agreed timescales

• Work to agreed deadlines for projects and initiatives

• Work closely and communicate frequently with wider Training & Compliance Team and Talent & Development Team with progress updates and to manage any changing priorities

• Plan and issue timely communications across the business in collaboration with the relevant teams and stakeholders

• Support the wider People Strategy for the group and allocated team projects

SKILLS AND EXPERIENCEREQUIRED:

• Problem solving skills and exceptional attention to detail

• Ability to identify issues or risks and provide workable solutions

• An individual who embraces change

• Ability to achieve set deadlines

• Able to provide exemplary customer service

• Ability to work well under pressure

• Excellent organisational skills

• Skilled in use of Excel, Outlook, Microsoft Word, PowerPoint and SharePoint.

• Strong decision-making ability and proactive nature

• Ability to prioritise and adjust quickly to changing priorities

• Process driven with a continuous improvement focus

• Highly developed written and verbal communication skills

• Ability to achieve set deadlines and work well under pressure

• Flexible approach to working hours where business demands require

• Internal relationship management experience with the credibility to liaise with senior management level

BEHAVIOURAL COMPETENCIES:

The Robertson Way reflects how our strong principles have helped us grow into the thriving, modern organisation we are today. It encompasses our defined organisational purpose, vision and five principles that act as our shared values. We have five guiding principles which are the touchstone for how each of us goes about our business every day.

The postholder will always be expected to demonstrate behaviours aligned to our principles. Working the Robertson Way sets out the types of behaviours that bring our principles to life and are key to our success as a business and as individuals.

We listen

Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard.

We are professional

Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver.

We take responsibility

Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters.

We are determined to succeed

Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit.

We are one team

We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson.

Benefits of working with Robertson:

In return, we offer a wide range of rewards and employee benefits such as:

• 33 days annual leave (pro-rata for part time or FTC positions, increases with length of service)

• Salary Sacrifice Pension Scheme

• Life Assurance

• Cycle to Work Scheme

• Discounts (gym memberships, restaurants, days out etc.) with Hapi Rewards App

• Annual Flu Vaccine

• Access to E-Learning

• Health & Wellbeing Support

• Life Management & Financial Support

Diversity & Inclusion:

When it comes to diversity and inclusion, we see things differently at Robertson. That's why we're working hard to create an environment where everyone can feel welcome, and where we can all be ourselves. We encourage applications from people of all races, ages, genders, religions, sexual orientations and more - so whoever you are, we hope you'll see things our way, too.

This role will be subject to pre-employment screening, including references. The level of screening may vary depending on role responsibilities and will be discussed at interview.