Trading Standards Enforcement Officer (vapes and tobacco)

Trading Standards Enforcement Officer (vapes and tobacco)

Job description Vape and Tobacco Enforcement Officer

Responsibilities

• Inspect a wide variety of trading premises to ensure compliance with relevant trading standards legislation, particularly concerning illegal tobacco, e-cigarettes and underage sales.
• Enforce all relevant statutory provisions where the Council is the enforcing authority.
• Investigate complaints and other service requests received by the Trading Standards team.
• Advise and assist consumers and traders on a wide variety of legislation, including providing guidance and sign posting as appropriate.
• Participate in projects and initiatives as allocated.
• Participate in sampling programmes as directed. Handle allocated sampling monies in line with Council policies.
• Participate in partnership working within the Council and with external organisations and groups where necessary.
• Actively promote the service through assisting in the preparation of information/materials and attendance at promotional events.
• Produce relevant correspondence, preparing legal notices and other documents as required. Check compliance with relevant requirements, preparing prosecution files.
• Act as a witness in court proceedings.
• Deal with incoming calls, post and electronic communications to ensure that information is correctly recorded and disseminated in the correct manner to both internal and external agencies.
• Participate in the use of systems to ensure that high quality data is maintained by the Council and that confidentiality and the Data Protection standards are complied with.
• Contribute to the formulation and implementation of the relevant objectives of the Departmental Business Plans.
• Undertake any training relevant to the post to maintain and/or develop competency.
• Implement and maintain Council and Departmental policies and instructions as appropriate, including financial, health and safety, equal opportunities and customer service standards.
• Contribute and work towards the overall policy objectives of the Council.
• Keep up to date with relevant legislation, standards, guidance notes and other information to develop appropriate specialist knowledge of relevant subject areas through Continuous Personal Professional Development (CPPD).
• Participate in training and induction of staff/visitors as necessary.
• Represent the Trading Standards team at meetings when required.
• Initiate proposals for service developments in consultation with the Team Leader and Principal Trading Standards Officers.
• Undertake work on Team and Departmental issues as directed by the Team Leader and/or Head of Service.
• Prepare reports and presentations for consideration by management.