Trade Counter Sales- Athlone National Electrical Wholesalers

Job Description

Key Responsibilities:

• Provide a high level of customer service at the trade counter, building strong relationships with electrical contractors and trade customers.
• Process sales orders accurately and efficiently using the company ERP system.
• Advise customers on product selection, availability, and suitable alternatives where required.
• Actively identify sales opportunities and upsell products to maximise sales and margin.
• Support the branch in achieving sales targets, with a strong focus on trade counter performance.
• Assist with goods inwards, stock control and maintaining accurate stock levels.
• Ensure the trade counter and shop floor are well presented, organised and fully stocked.
• Handle customer queries and resolve issues in a professional and timely manner.
• Work closely with colleagues across the branch to ensure smooth day to day operations.
• Adhere to company policies, procedures and health & safety standards at all times.

The Ideal Candidate Will Have:

• Previous experience in electrical wholesale or a similar trade counter environment (preferred but not essential).
• Strong customer service and communication skills.
• Good product knowledge (or willingness to learn) within electrical or related industries.
• A proactive, positive attitude with a willingness to contribute to a growing branch environment.
• Good organisational skills and attention to detail.
• Experience using ERP systems (e.g. Intact) is an advantage.